Frequently Asked Questions

Support

Answers Before You Ask

We've collected the questions customers ask most often when planning a move with us. If you don't find what you're looking for, reach out directly.

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Call us or fill in the contact form with your pickup and drop details, and our team will schedule a survey or provide a quote directly.

We are based in Siliguri and serve customers across Siliguri and the wider Darjeeling district.

Pricing depends on the volume of goods, distance, packing material required and any additional services like dismantling or storage.

Yes, we bring boxes, bubble wrap, stretch film and labels suited to household and office items.

We recommend booking 3-5 days ahead, though urgent moves are accommodated when possible.

Yes, fragile items are individually wrapped and boxed with extra cushioning material.

Yes, our team dismantles large furniture before transit and reassembles it at the new location.

Yes, we offer short and long-term warehouse storage for goods awaiting delivery.

Yes, we offer carrier-based transportation for both cars and two-wheelers.

No, we handle moves of all sizes, from a single room to a full house or office.

We accept cash and standard digital payment methods; details are confirmed at the time of booking.

Yes, our coordinator and crew stay with your move from packing through to final delivery.

Yes, we share a clear quote covering all services agreed upon before the move begins.

Set aside valuables and documents you'll carry personally, and let us know of any items needing special handling.

Yes, please inform us as early as possible so we can adjust vehicle and crew scheduling.